Account admins can move numbers from your phone company or another provider. Open Settings, Web phone, then Bring a number you have.
US numbers only, not toll-free, up to 10 at a time from one phone company account. The web phone must be on and paid for.
1. Check the numbers
Type them, one a line. Each says whether it Can move. A cell number also needs the port-out PIN from its phone company.
2. Send the request
For the numbers that can move, fill in what your phone company's bill says: whose account it is, the name on it, the account number, the main number and the service address. Add a copy of a bill from the last 30 days (PDF or picture), who signs, and the day you'd like them to move (a weekday at least 7 days ahead).
3. Sign
The signer gets an email with a letter of authorization to sign. It expires after 30 days.
4. Moving day
The request's page shows where it is and the day each number moves. On the day, the number joins your account and rings like any other. You get an email.
Until 3 days before the day, you can cancel. If the phone company turns a number down (a name, address, PIN or account number that doesn't match), you get an email saying what to fix, and Cancel and send again fills in a new request for you.
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